Mobile / Slots
bdt39 collects only the information needed to run your account, process payments through bKash, Rocket and Bank Transfer, and keep your session secure across devices. This policy explains exactly what we collect, why we keep it, and what choices you have — with access subject to your local law and eligible regions.
When you open an account on bdt39, we collect the information you provide directly — your email address, mobile number and any payment details entered during a bKash, Rocket or Bank Transfer transaction. We also collect data your device sends automatically: your IP address, browser type, operating system and session timestamps. This data helps us confirm your identity, process withdrawals, and maintain account continuity when you switch between your Android browser and the mobile site. We do not sell your personal data to third parties. Information shared with payment processors — for example, the reference number on a bKash confirmation or a Rocket deposit receipt — is used only to verify and complete that transaction. We retain transaction records for as long as is necessary to meet our operational and legal obligations, after which data is deleted or anonymised according to our internal retention schedule. This policy applies to all pages and services hosted under bdt39. It does not govern third-party websites linked from our pages, and it does not extend to partner studios such as Habanero, Pragmatic Play, JDB or PlayStar, which operate under their own data practices. Availability of our service depends on your local law and eligible regions.
Not every interaction on your screen falls under this policy in the same way. Some areas we control fully; others belong to third-party services that operate independently. The four distinctions below clarify what bdt39 is responsible for and where our coverage ends — so you know exactly which privacy contact to reach for any concern.
Everything tied to logging in, managing your wallet, reviewing your transaction history and updating your profile sits inside this policy. We control how that data is stored, accessed by our team and ultimately deleted.
When you initiate a deposit or withdrawal through bKash, Rocket or Bank Transfer, the transaction data you enter is covered here up to the point it reaches the payment processor. The processor's own privacy terms govern the rest of that journey.
Pages, game lobby navigation and session behaviour within bdt39 are covered. Cookies and analytics we place on these pages fall under this policy, and you can manage them through your browser settings.
Game content from Habanero, Pragmatic Play, JDB and PlayStar is delivered through their own platforms. Their data handling — including any player-side analytics they run — is not governed by this policy and should be checked with each studio directly.
This policy gives you real, actionable choices about your data — not just reading rights. You can review the personal information held on your account at any time by opening your account settings page and checking the profile section. If any detail is wrong — a mobile number, email address or wallet reference — you can update it directly from that same screen or ask our support team to make the correction on your behalf. If you want to understand how a specific transaction record was used — for instance, a bKash confirmation we matched to a deposit — you can raise that question through the support route listed on the contact page. We will respond with the relevant record detail. Should you want to request deletion of your data, we handle that in line with our retention obligations; submit the request through account support and we will confirm what can be removed and the expected timeline. Your rights here depend on local law and the eligible region your account is registered under.
Open the account settings page to see the personal and contact details we hold. Payment history, including bKash and Rocket references, is listed in your transaction log.
Update your mobile number or email directly in the profile section. For any field that is locked, contact support with the corrected information and your account identifier.
If you want to know why a specific piece of information was collected or how it was used, contact our support team via the published route. Reference your account and the relevant transaction date.
Submit a deletion request through account support. We will confirm what data qualifies for removal under our retention schedule and local legal obligations, and give you a clear next step.
If this policy raises questions about your account data or payment records, the routes below are the published ways to reach us. We do not invent operating hours or response guarantees — check each channel for current availability as shown on the site.
Open the chat widget visible at the bottom of any bdt39 page. Describe your privacy question and include your account email so we can locate your record quickly.
Send a detailed message to the support address published on our contact page. Include the specific data or transaction reference you are asking about for a faster response.
Log into your account and open the Help section. From there you can submit a written request about your data, wallet records or any correction you need made to your profile.
Our approach to data handling is built around the minimum necessary principle: we collect what is needed to run your account and process payments, and nothing beyond that. Session data is tied to your login token, not stored indefinitely, and payment references from bKash, Rocket or Bank Transfer are held only as long as our transaction records require.
We use session cookies to keep you logged in across page loads on mobile and desktop. You can block or clear these through your browser settings at any time; doing so will require you to log in again on your next visit.
Access to your account data within our systems is restricted to the team members who need it to handle your request. We do not share login credentials, wallet details or Bank Transfer records with any party outside of that defined scope.
Transaction records — including bKash confirmations and Rocket deposit logs — are retained in line with our operational and compliance obligations. Once those obligations are met, data is deleted or anonymised on our internal schedule.
When this policy changes in a material way, we post the updated version at bdt39/privacy-policy/ and note the revision date at the top of the page. Continued use of the account after a change is posted constitutes acceptance of the revised terms.
The questions below cover the data situations that come up most often. If your specific question is not here, reach us through the support routes listed on this page.
We collect the details you enter during registration — email address, mobile number and any name or identity information the account form requests. We also collect your device type, IP address and session timestamps automatically. We do not collect more than what the account and payment processes require.
Payment details you enter for a bKash deposit or Rocket transaction are used only to verify and complete that specific transfer. The reference number is matched to your account record and held in your transaction log. We do not use payment details for marketing or share them beyond the payment processor needed to complete the transfer.
Yes. Open your account settings and review the profile and transaction history sections. These show the personal details and payment records tied to your account. If you want a fuller export or have a question about a specific data point, contact support via live chat or the published email address.
Most profile fields — including your mobile number and email — can be updated directly in account settings. For fields that are locked or where the change requires identity verification, raise a request with our support team, quoting your account email and the correction needed.
Game content from studios such as Habanero, Pragmatic Play, JDB and PlayStar is delivered through their platforms, but we do not share your full account or payment data with them. Each studio operates under its own data practices, which are independent of this policy.
Submit a deletion request through the account support page or the published email address. We will review what data qualifies for removal under our retention schedule and local legal requirements, confirm what will be deleted, and give you a clear timeline. Access and eligibility for full deletion depend on your local law and region.